Scope of services

Many users perceive SAP Solution Manager only as a necessary tool to download the patches (Maintenance Optimizer) but they do not realize, that it offers a very robust product to solve a complex management of all IT processes and many more. This product is also free of charge for SAP customers on at least standard support level (its price is part of the maintenance costs).

Our effort is to spread this awareness among SAP customers (mostly via regular workshops on various topics) and to show them that it is possible to achieve considerable savings within IT management by using this product and appropriate reorganisation of activities. We inform our regular customers periodically about the news and show them other functionality, which makes work in IT and business more efficient.

An essential part of our offer is also BC administration of SAP systems in Linux, AIX or Windows environments. We also offer the experience of qualified BC administrators, managing the SAP environment from installation and optimization to regular operational activity.

IT AREAS

IT process optimization
  • Analysis of current processes.
  • Design for improving the organisation by ITIL recommendations.
  • Design of methodics and processes.
  • Strategy of deploying support tools.
SOLMAN as a service
  • Suitable cloud solution, SOLMAN as a service.

BC Administration

  • Infrastructure preparation, installation, upgrade…
  • Linux/Unix (AIX,HPUX,linux) administration.
SAP maintenance services
  • Operational administration of SAP systems.
  • Periodical checks of settings, monitoring and reporting.
  • Suggestions for optimization and decreasing the operational costs.

SAP Solution Manager

  • Installation/upgrade, satellite system connection.
  • Creating the deployment strategy of individual functional scenarios.
  • Implementation and optimization of individual functional areas.
  • Performance optimization and self-monitoring.

See www.solman.cz for details

ABAP and JAVA Development
  • Customer development in SAP environment.

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